Return & Replacement Policy

At Thaalia Eloa, we take utmost care in packing and shipping your orders. However, in the unlikely event that you receive a damaged product, please go through the following terms:

• No returns will be accepted unless the product is received in a damaged condition.
• We offer a replacement of the same product if damage occurs during shipping.
• An unboxing video is mandatory for claiming any replacement.
• Customers are required to return the damaged product to us as we do not offer pickup services.
• Damage claims must be raised within 24 hours of receiving the order.

For any support or replacement requests, please contact us on WhatsApp at +91 79078 91968.